Last updated: 27 August 2026

Exceptional Academy, Amritsar ("we", "us", "our") operates this website (exceptionaliasamritsar.com) to provide information about our UPSC / PPSC coaching programmes and to allow prospective students to get in touch with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you interact with this website:

• Contact details you provide – such as your name, email address, phone number, subject and message, when you fill in our "Send In Your Query" / Contact Us form, the free counselling form, or write to us on WhatsApp or email.
• Usage data – such as pages visited, time spent on the site, browser type and device information, collected automatically through standard analytics and advertising tools (for example, Google Analytics and Google Ads).
• Cookies – small files stored on your device that help the site function correctly and help us understand how visitors use the site, including measuring the performance of our online advertising.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about our courses, batches, fees and admissions;
• Contact you by phone, email or WhatsApp regarding a demo class, counselling session or admission you have requested;
• Improve our website, courses and communication based on how visitors use the site;
• Measure and improve the effectiveness of our online advertising, including Google Ads campaigns; and
• Comply with any applicable legal obligations.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information with trusted service providers who help us operate this website and communicate with prospective students (for example, hosting providers, Google Analytics/Ads, and WhatsApp Business), solely for the purposes described above. These providers are only permitted to use your information to provide services to us.

4. Cookies and Analytics

This website may use cookies and similar technologies, including those provided by Google, to understand website traffic and to measure the performance of advertisements that bring visitors to this site. You can control or disable cookies through your browser settings at any time; doing so may affect some features of the site.

5. Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, at any time by writing to us at the email address below.

7. Children's Privacy

Our courses are intended for adult competitive exam aspirants (graduates and final-year students). This website is not directed at children, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Exceptional Academy, Amritsar
SCO-56, Gumtala Sub Urban, B - Block, Ranjit Avenue, Amritsar, Punjab 143001
Phone: 9056763360
Email: chanakyaamritsar@gmail.com